Annual Conference FAQ

CSAHU Annual Conference FAQs

Exhibit Hall Guests Hotel Registration Sponsors Covid

 


Exhibit Hall

When can I set up my table?

Setup is Monday, June 14 from 11 am to 3 pm. All exhibits MUST be in place by 3 p.m.

Can I ship my materials before conference begins?

Certainly, shipping and ordering info will be distributed 1 month prior to conference.

When can I begin to dismantle my table?

Tentatively, exhibitors may strike their tables on Tuesday, June 15 from 5 pm. You will receive instructions as we get closer.

Can I dismantle my table early?

This is expressly prohibited, and you will be billed a $200 fee for early dismantling.

Is there WIFI in the exhibit Hall?

Yes. Wireless internet access will be provided to exhibitors free of charge.

How can I order electricity, a hard-wired Internet connection, or additional furnishings for my table?

You will receive an exhibitor packet 1-2 months prior to the event with instructions for ordering these items/services directly from the hotel.


Guests

Am I allowed to bring guests to conference?

Guests 21 and over must be registered for the conference to attend.


Hotel 

Do I need a code to register for the room block?

Yes, you need to let them know you are with CSAHU annual Conference. Coupon Code coming soon.

I would like to come in early for the event. Can I get the same room rate?

Ameristar will make every attempt to honor our room block rate starting on the Friday before conference through Wednesday, the day after conference.  Please contact the hotel if you wish to make reservations outside of June 14-16.


Registration

What is included in the registration package?

Your Attendee registration or Exhibitor registration includes everything on the Agenda. 

I am an Exhibitor. Do I need to register?

If you made your exhibitor purchase via our registration system, then you should’ve added your 2 attendees names to the registration.  If you didn’t add the attendee names at the time of registration, please email your attendee names to [email protected]. Please send their first and last name and email address.

I am a Sponsor. Do I need to register?

No, you do not need to register through the website, but we do need all your attendee information to be emailed to [email protected] no later than May 11.  Please send their first and last name and email address.

Is there walk-in registration?

We can accommodate walk-ins for the Conference on Monday, June 14. There is special pricing for walk-ins.

Can I pay my registration with a check?

Yes, please register through this online system, then simply click Bypass Payment when you get to the payment screen. All checks must be postmarked by May 31, 2021. After May 31, you must pay by credit card.

Can I cancel my registration?

You may cancel your Exhibitor registration before May 17 less the non-refundable minimum deposit of 50% of total price of requested space, provided in the CSAHU registration policy. This will be the sole and exclusive right and remedy of your company in this respect. Individual cancellation is honored for emergencies only. Cancellation after May 17 is non-refundable.


Sponsors

I would like to sponsor, what do you need?

Click HERE to view sponsorship opportunities for this year's CSAHU conference.

When do you need my attendees’ names?

By May 31 Please email them to [email protected]. Please include first and last name and email address.

What format do you need my logo?

Please send us both a JPEG and EPS.

When is payment due?

Within 30 days of your signed agreement.

When do I select my exhibit location?

Exhibit locations are determined based on your sponsorship level, as well as the order in which your sponsorship was received.  Please email your top 3 location choices to [email protected].  Floorplan coming soon.


Covid

When will you be deciding if the event will definitely be in person?

We will make the final decision about two months before, so by the middle of April.

Will you be having a virtual conference if we cannot meet in person?

Yes. Details will be forthcoming.

Will my exhibitor or attendee fee go down if the conference is virtual?

Yes. Details will be forthcoming. And if you have already paid, you will receive a refund for the difference.

If I register as a sponsor or exhibitor for an in person show and then choose not to participate if it is virtual, will I receive a refund?

Yes. We understand that the virtual show might not be for everyone and you will receive a refund.